Need a website address?

If you don’t have a domain name, get in touch with the Domain Name System (DNS) Service. They register and manage .govt.nz and .parliament.nz domain names for central and local government agencies.

Domain Name System (DNS) Service(external link)

Website lifetime - from business case to decommissioning

Investment

Every website requires on-going investment and can be expected to make a measurable contribution to an agency's strategic goals. All agencies should be able to align all their digital services to the ICT Strategy and have assurance that each product is delivering measurable results that contribute to the agency's, and the Government’s strategic outcomes.

Ongoing investment of online products(external link)

ICT Strategy 2015(external link)

 

Digital lifecycle

  • Build services around the needs of users

  • Think about the lifecycle of digital delivery

 

Discovery

A phase in which you start researching the needs of your service’s users, describe a possible future state for them, and think about what you could measure to determine success — before you start.

 

Alpha

This short phase is where you prototype a range of different solutions that may meet your users’ needs. You’ll be doing research with a small group of users, and getting early feedback about the design of the service. In this phase you might start on paper but aim to develop a basic working service, and invite a small number of real users to try it out and gather their feedback.


Beta

You’re developing to the demands of a live environment, understanding how to build and scale while meeting user needs. You’ll be iteratively releasing working versions of the service to the public — and thinking ahead to the requirements of a live environment. You'll do more user research and your beta should change and evolve as you learn ever more about user needs.

 

Live

The work doesn’t stop once your service is live. You’ll be continually improving your service, reacting to new needs and demands, and meeting targets set during development. Different forms of user research and feedback will be available to you now. You'll need processes and systems in place to monitor key metrics like user satisfaction or completion rates to understand how your service is working for your users.

 

Decommission

At some point the service may come to the end of its useful life. This could mean retiring and archiving it, migrating its function somewhere else or replacing it, but it needs to be thoughtfully managed and carefully executed. As well as requirements for digital preservation, you'll need a plan to deal with disposing of infrastructure you no longer need.


Guidance on digital lifecycles(external link)

 

Design and build your website

You will need designers and developers to help build your new website. You may have this resource in-house. Otherwise, you can easily access the skills you need by using the Common Web Services Panel. The Web Toolkit also has guidance on design and development.

About the Common Web Services Panel(external link)

Guidance on design and development(external link)

 

Sharing code to reduce cost to government

Built on SilverStripe opens source, CWP helps agencies to participate in the wider community by using existing code and sharing new code created. Open sourcing new features contributes back to the community and benefits New Zealand, not-for-profits, and private companies.

How CWP improves - co-fund development pool 
How to share code 

Web Standards

There are web standards that you must meet to improve the experience of your online users. The Web Toolkit also provides direction and guidance for New Zealand Government agency websites to help them make informed decisions around online protective security and privacy risk management.

About the Web Accessibility Standard(external link)
About the Web Usability Standard(external link)
Guidance on security and privacy management(external link)

Need to undertake additional security or privacy work on your website?

If you want to undertake further security and privacy work on your website, you can use the Security and Related Services (SRS) Panel, a group of industry experts contracted to provide government agencies with advice on a range of security and privacy practices.

About the SRS(external link)

Maintenance and support

If you don't have budget allocated for ongoing improvement and development, you should be hearing alarm bells. The Web Toolkit has guidance on how to run a live website.

Guidance on how to run a live website(external link)

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