This section provides an overview of the steps for working with CWP from website planning through to maintaining a live site. 

The CWP journey 

  1. Before starting
  2. Getting started 
  3. Development
  4. Going live
  5. Maintaining

Before starting

This section will give you all the necessary guidance and contact details to get your business case off the ground.

How to plan your website lifecycle

Try the CWP demo

Request a personalised demo

 

Getting started

Once you've decided CWP is a good fit for your agency, you will need to request pricing and a new instance through DIA. 

Request pricing

Request a new instance

Choose optional extras

 

If you have just joined CWP as a relationship manager or instance manager, start by reading:

Roles and responsibilities

What to do after my instance goes live 

How to manage your instance


Development

Once you are ready to develop your site, we will guide you through installing the available themes and modules, and getting the training necessary to make sure the development process goes smoothly.

Training for developers and content editors

What to do after my instance goes live 

 

Developers and technical roles will need to know: 

How to manage your instance

How deployments are managed

The difference between UAT (testing) and live


Going live

This phase prepares you for the pre-launch and the launch of your site. You can have your code reviewed and other team members trained in using the CMS – all is ready for a successful launch.

Requesting a code review

SSL Certificates

Switching from old hosting (DNS)

 

Maintaining

Once your site is live you will need to maintain it to keep up-to-date with the latest software releases and security patches. You will also be able to share your code with other agencies to help improve CWP for all agencies.
If you do have an incident or issue with your site you can access the Service Desk for help. 

Patching, upgrades and change management

Release management

Sharing code

Changing or removing an instance



Logging an issue 

To request any CWP services from SilverStripe or access your reports, you will use the online service desk. Read the service desk section for information about requests. To access the service desk, click the link at the top of the page.

Incident management procedures

Access the service desk for help

 

 

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