This section provides an overview of the steps for working with CWP from website planning through to maintaining a live site.
Before startingThis section will give you all the necessary guidance and contact details to get your business case off the ground.
How to plan your website lifecycle
Getting startedOnce you've decided CWP is a good fit for your agency, you will need to request pricing and a new instance through DIA.
If you have just joined CWP as a relationship manager or instance manager, start by reading:
What to do after my instance goes live
DevelopmentOnce you are ready to develop your site, we will guide you through installing the available themes and modules, and getting the training necessary to make sure the development process goes smoothly.
Training for developers and content editors
What to do after my instance goes live
Developers and technical roles will need to know:
The difference between UAT (testing) and live
Going liveThis phase prepares you for the pre-launch and the launch of your site. You can have your code reviewed and other team members trained in using the CMS – all is ready for a successful launch.
Switching from old hosting (DNS)
MaintainingOnce your site is live you will need to maintain it to keep up-to-date with the latest software releases and security patches. You will also be able to share your code with other agencies to help improve CWP for all agencies.
If you do have an incident or issue with your site you can access the Service Desk for help.
Patching, upgrades and change management
Changing or removing an instance
To request any CWP services from SilverStripe or access your reports, you will use the online service desk. Read the service desk section for information about requests. To access the service desk, click the link at the top of the page.
Incident management procedures
Access the service desk for help
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