Support

Agencies who have signed up to the Common Web Platform can request support online via the Service Desk(external link) (see usage guide).

Bespoke Code: If your support enquiry relates to code unique to your instance, the supplier or team who has developed that code should first attempt to resolve your enquiry before you escalate to CWP.

For CWP website outages or major functionality issues only, 24 hours a day:

  • Phone (04) 974 6804

Office Address

Department of Internal Affairs

Department of Internal Affairs
45 Pipitea Street(external link)
Thorndon 6011(external link)
Wellington(external link)
New Zealand

Silverstripe Ltd

Silverstripe
Level 2
275 Cuba Street
Wellington 6011
New Zealand

Request a Service Catalogue: 

If you want to read more about the services we offer log into the CWP Service Desk to get access to the full Service Catalogue. If you do not have access, please get in touch with your stack manager or our CWP team below.  

Find out more about CWP or give feedback

If you are interested in learning more about the Common Web Platform (CWP), or providing suggestions and feedback, please complete the following form. 

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