Agencies who have signed up to the Common Web Platform can request support online via the Service Desk (see usage guide).
Bespoke Code: If your support enquiry relates to code unique to your instance, the supplier or team who has developed that code should first attempt to resolve your enquiry before you escalate to CWP.
For CWP website outages or major functionality issues only, 24 hours a day:
Department of Internal Affairs
45 Pipitea Street(external link)
Thorndon 6011(external link)
Wellington(external link)
New Zealand
Silverstripe
Level 5
101–103 Courtenay Place
Wellington 6011
New Zealand
If you are interested in learning more about the Common Web Platform (CWP), or providing suggestions and feedback, please complete the following form.
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