The Common Web Platform (CWP) quickly responds and recovers to another location in New Zealand if a major disaster — like an earthquake — takes the primary data centre offline. You can pay for 3 different recovery options depending on how quickly you need your website up and running.
Included with the production environment. You can choose to backup user acceptance testing (UAT) and development/testing environments for a small extra monthly fee.
It’s based on a daily backup of your website, which is stored offsite. You could lose content and data changes since the last backup.
Sites will be restored, but there’s no service level or guarantee on recovery time.
A small extra monthly fee.
A copy of your website is continuously mirrored from the primary to the secondary data centre. This reduces potential data loss and increases recovery speed. In the case of a disaster, we will ‘boot up’ virtual machines and make networking changes at the secondary data centre to restore the site.
You can only get passive disaster recovery for your production environment — not for UAT or additional test and UAT environments.
20 hours (Contracted Service Level).
A larger extra monthly fee and a further fee if your UAT environment is protected (which is recommended).
The environment (the CMS application, files and database) is actively replicated between the primary data centre and the secondary data centre. Website traffic is served from both data centres by using a geographic load balancer provided by Incapsula.
If either one of the 2 data centres fail, the system responds by serving traffic from the working data centre only. This reduces the potential for a website outage.
A third node acts as a ‘witness’, communicating with the databases in the primary and secondary site about whether they should operate.
The geographic load balancer itself is also actively replicated in multiple locations, so if the geographic load balancer fails, it can automatically work from another location.
We recommend using active disaster recovery for both your UAT and production environment. If you do, it means that in a disaster your UAT and production environments will have the same server configuration. You’ll be able to:
accurately test production performance and locate issues
write and test code that works in the production environment, preventing the chance of an outage
quickly develop and deploy code.
4 hours (Contracted Service Level). However, load balancing is automatic and can work in a much shorter timeframe — usually minutes.