Sign up to CWP, find out more, and give feedback:

For people interested in signing up or learning more about the Common Web Platform (CWP), or who are interesting in providing suggestions and feedback:


For agencies who have signed up to the Common Web Platform:

  • In the first case request support online via the Service Desk (See usage guide).
  • If the Service Desk is unavailable, please email directly.

Bespoke Code: If your support enquiry relates to code unique to your instance, the supplier or team who has developed that code should first attempt to resolve your enquiry before you escalate to CWP.

For CWP website outages or major functionality issues only, 24 hours a day:

  • Phone (04) 974 6804

Postal Address

Department of Internal Affairs

Government Information Services
Department of Internal Affairs
PO Box 805
Wellington 6011
New Zealand

SilverStripe Ltd

Level 5
101–103 Courtenay Place
Wellington 6011
New Zealand


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